Please find details of the role below



Therapeutic Case Worker

Caboolture, Australia

Reference: 6710015

Why IFYS

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

About the opportunity

IFYS Accommodation Services has an opportunity for a Therapeutic Case Worker to join the team working across our Caboolture and Maroochydore Youth Crisis Accommodation programs, and Nambour based ‘The Old Church' Youth Accommodation program.
Our ideal candidate will possess a strong client-centred practice framework, have sound knowledge of local services and resources, and experience conducting intake assessments and delivering case management.

What's on offer?

  • Casual employment with a rotating 24/7 roster
  • Day, afternoon and evening shifts
  • Unique in house training opportunities including Therapeutic Crisis Intervention training, Preventing Child Sexual Exploitation and Sanctuary training
  • Free access to the CALM Premium App + Flight Centre personal travel discounts
  • Access to the Employee Assistance Program (EAP)
  • Casual hourly rate starting $46.69 + super (Level 3 SCHADS award)
  • Not-for-profit salary packaging options to increase take home pay (package up to $15,900 per FBT year)
  • Career & professional development opportunities

Responsibilities of the role:

  • Engage with young people and ensure a safe and therapeutic environment
  • Conduct intake and initial assessments with young people requesting accommodation and support in alignment with guidelines
  • Create individualised support plans with young people to meet their needs and goals
  • Assist young people to develop new living skills and participate in the community of their choice
  • Ensure the maintenance and cleanliness of all aspects of the shelter to a high standard
  • Completing a range of administrative tasks in a timely manner

Requirements for the role:

  • Experience working with people exhibiting challenging behaviours and complex needs or an understanding of the impacts of trauma on a young person's life
  • A go-getter attitude with the ability to adapt to changing situations and remain calm in the face of a crisis
  • Excellent communication skills and the ability to build rapport quickly, especially with young people
  • Flexibility with hours of work and available nights and weekends over a rotating roster
  • Qualifications in or currently studying Youth work, Mental Health, Community Services, Human Services or Social Work highly desirable

Must hold or be willing to obtain if successful:

  • Valid Queensland driver's license with no restrictions
  • QLD Working with Children Check (Paid Blue Card)
  • Licensed Care Suitability Check (LCS2)
  • National Crime Check (A new check will be completed through IFYS systems)

Applications close 5pm Monday the 20th of January. If you would like further information on this role, please call 0431 9955 86 to speak to Danielle in the Recruitment team.


Applications Close: 20 Jan 2025