Below is a brief description of this vacancy

This page outlines the vacancy and the key skills and responsibilities for the role.

Residential Care Coordinator



Reference: 4852982

  • Career & professional development opportunities
  • Full-time role in a new program
  • Salary packaging to increase your take home pay
  • Salary range $76-$80 K

Integrated Family and Youth Service (IFYS Ltd) meets the needs of some of our most vulnerable young people in the child protection sector. IFYS provide Child Protection Residential Programs across QLD. These programs support young people in the care of the Queensland State Department of Child Safety, Youth and Women who have been assessed as needing a placement different from family-based care.

We currently have an exciting opportunity to expand into the Gladstone region. Due to this, we are looking for the ideal candidate to fill the role of Residential Care Coordinator.

The Residential Care Coordinator plays an integral role in providing quality residential care and life skill support to young people aged between 12 to 17 years of age, based on a therapeutic and trauma informed model of care. Reporting to the Residential Care Manager, this position will actively lead and supervise our dedicated team of Therapeutic Case Workers. This role oversees standards of care whilst meeting the operational and administrative requirements of the program.

Key responsibilities of this role include:

  • Provide a safe and therapeutic environment for young people to grow and learn
  • Plan and conduct developmentally appropriate individual and group activities consistent with meeting the young people's needs and goal in line with Case plans
  • Support and manage young people's behaviour in line with Action Behaviour Support plans in a consistent and calm manner
  • The timely and accurate completion of administrative duties, including legislative reporting
  • The overseeing and development of staff and the recruitment and induction of new staff
  • Liaise with stakeholders and form community connections

To be successful in this role you will have:

  • Demonstrated experience in child protection
  • Resilience, flexibility and an innovative way of approaching complex situations
  • Proven leadership skills and well developed interpersonal and communication skills
  • Experience in a similar role with similar responsibilities is highly desired
  • A passion for working with young people
  • Strong understanding of trauma and its impact on the development and behaviour of children and young people
  • Demonstrated ability to develop and maintain a partnership approach with colleagues, the community and other agencies in all aspects of work
  • High level of written, verbal and computer-based communication skills, including the use of data and case management reporting portals
  • Understanding of the Child Protection Act 1999

Note: it is now a requirement for all people working in out of home care, to hold or be working towards a certificate IV or higher in a recognised field. For more information, please visit:

Applications Close: 20 Sep 2019