Why IFYS?

For over four decades, IFYS has been committed to creating an environment that nurtures the growth and development of all individuals who access our services. We are committed to ensuring that those who engage with us feel valued, supported, and inspired, while also fostering the well-being of our dedicated staff.

We firmly believe that our people are our most valuable asset, and as such, we continually review and enhance our support framework. This includes the integration of practices such as the Sanctuary Model of Care, which promotes the emotional, social, moral, and physical well-being of both staff and clients.

The opportunity

IFYS is seeking a Coordinator to lead the Old Church Youth Emergency Accommodation Program, based in Nambour.

This established program follows the Youth Foyer model, providing safe accommodation and tailored support services to young people on the Sunshine Coast who are experiencing homelessness. The Youth Foyer approach focuses on supporting young people in their transition to independent living, with an emphasis on education, employment, and life skills development.

Reporting to the Manager - Accommodation Services, the Coordinator will oversee the day-to-day operations of the Old Church facility, providing leadership and support to a team of Youth Workers while ensuring the delivery of high-quality, client-centred services.

What's on Offer?

• Permanent full-time employment
• Salary base of $97,300 per annum + super
• Excellent salary packaging options (package up to $15,900 per FBT year + meal and entertainment card options)
• Supportive and welcoming team environment
• Unique in house training opportunities including Therapeutic Crisis Intervention training, Preventing Child Sexual Exploitation and Sanctuary training
• Free access to the CALM Premium App + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)
• Annual flu vaccination covered

Key responsibilities

• Provide supervision, mentoring, support and consultation to staff, students and volunteers
• Promote teamwork, respect and a culture of continuous learning and improvement
• Develop and maintain effective working relationships with a broad range of stakeholders and services, across a variety of sectors
• Maintain record keeping, financial, human resources and reporting requirements
• Oversee the Property Management of the Transitional Housing Properties
• Work within and promote a culturally safe, trauma informed, therapeutic environment for both staff and clients

Skills and requirements

• Experience in a Coordinator role within homelessness, transitional housing, or similar services
• Ability to provide supervision, mentorship, and support to staff and students
• Commitment to working in a client-centred, strengths-based, and trauma-informed framework
• Exceptional relationship-building skills with clients, staff, and external stakeholders
• Excellent administrative and organisational skills with a proven ability to manage multiple priorities
• A high level of computer and systems literacy
• Tertiary qualification in a related field (desirable)

Must hold or be willing to obtain if successful

• Valid driver's license with no restrictions, and own reliable transport
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Service Suitability Check (LCS2)
• National Criminal History Check (a new check will be conducted through IFYS systems)

If you would like further information on this role, please call (07) 5438 3000 and ask to speak to Danielle in the Recruitment team